Contact Us |
The Contact Us page allows users to contact the STEP technical team for any questions or comments regarding the Smart Traveler Enrollment Program. |
How to Contact |
To contact the STEP technical team:
|
Step |
Action |
1 |
Go to the Welcome Screen of STEP, https://step.state.gov. |
2 |
Click the Contact Us link. |
3 |
Enter your first name, last name, email address in the fields provided. |
4 |
Click on the "I am using a mobile device" checkbox if you accessed STEP from a mobile device. |
5 |
Select a category from the category drop-down. |
6 |
Enter your message clarifying the reason for contacting the STEP technical team. |
7 |
Enter the characters as displayed in the captcha. |
8 |
Click on the Submit button. |
9 |
The system will display a Message Delivery Successful page confirming that your form has been sent to the STEP technical team. |